Philosophies that derive my design process
-> Some of my best work happens on a whiteboard
-> Talking to people - users, stakeholders, or otherwise; THE MOST important skill. And asking questions.
-> In product design, a balance between intuitive and data driven decisions in the wtfg
-> As the complexity of a system evolves, dont look at how experts navigate it. Look at how new users “figure things out”.
-> The details are not the details, the details make the product.
-> Defending a design is not a burden, it’s foundational
-> Anything you touch should become at least 1 - 5 % better